Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• ​This job is a member of the Integrated Operations Team within the Integrated Operations Division.
• ​Responsible for performing analysis of audit and operational data to identify potential discrepancies with maintenance and inspection programs, performs risk and root cause analysis, interfaces with Subject Matter Experts (SME) in the identification of the root cause of system deficiencies in maintenance and inspection programs, and evaluates current processes and procedures for effectiveness. This job is also responsible for preparing reports related to safety for senior leadership.

• ​Develops analytical tools that capture data needed to measure trends of operational, quality audits, investigations, and safety.
• Utilizes data modeling to design systems and processes data flows for systems analysis
• Analyzes processes and procedures that are prone to create erroneous data, and conduct testing to ensure that systems operate as expected
• Designs new systems and complex analytical queries to support the QA/CASS (Continuous Analysis Surveillance System) Analysis department
• Research using operational data obtained through quality audits, investigations, and safety reviews to provide mitigation recommendations to management
• Analyzes data and summarize findings to report intended to highlight and resolve safety related issues throughout the corporation
• Determines root cause of system deficiencies of Maintenance and Inspection programs by interfacing with the operational, audit, and reliability departments
• Identifies and prioritizes system audits using risk assessment methods
• Reviews analysis results to determine risk associated with maintenance and inspection programs
• Conducts follow-up analysis to ensure compliance with and tests the effectiveness of corrective and preventative actions

Minimum Qualifications- Education & Prior Job Experience

• ​Bachelors Degree in Safety, Engineering, or aviation related field or equivalent experience in air carrier maintenance, quality assurance or operations
• 5 years experience with airline maintenance and the Continuous Airworthiness Maintenance Program (CAMP)
• Experience in metrics, development of Dashboards and data analysis

Preferred Qualifications- Education & Prior Job Experience

• ​Knowledge of SQL to create and manipulate queries in Mosaic and Access database
• Leadership experience within Tech Ops
• Excellent analytical skills
• Ability to establish and handle multiple priorities
• Ability to self-manage time schedule
• Excellent interpersonal skills
• Ability to interact with various levels of management
• Understanding of Lean Six Sigma (LSS) processes

Skills, Licenses & Certifications

• ​Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
• Knowledge of Code of Federal Regulations, AA maintenance and operations programs, Company policies and safety procedures
• Knowledge of SQL to create and manipulate queries in Mosaic and Access database
• Excellent analytical skills
• Ability to establish and handle multiple priorities
• Ability to self-manage time schedule
• Excellent interpersonal skills
• Ability to interact with various levels of management
  

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.