Date Posted:2025-06-17Country:PhilippinesLocation:Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:UnspecifiedPrimary Responsibilities:Ability to communicate effectively and professionally with customers. Digest large amounts of data quickly,
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Customer Service Analyst - Mid Shift
Job Description:

Date Posted:

2025-06-17

Country:

Philippines

Location:

Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, Philippines

Position Role Type:

Unspecified

Primary Responsibilities:

  • Ability to communicate effectively and professionally with customers. Digest large amounts of data quickly, deal with ambiguity, be decision-oriented, a quick leaner and open minded.
  • Receipt, review and processing of customer orders, RFQ’s and discrepancies in accordance with standard terms and conditions or customer specific contractual obligations.
  • Extensive internal interface with various support organizations within the organization.
  • Ensuring all necessary flow-downs to supply chain, shipping, quality, etc. are communicated timely and accurately.
  • Management of contracts to include assistance with customer delivery status inquiries, customer delivery expedite requests, the implementation of contract modifications to standard work and other customer requests as needed.
  • Responsible for assisting with timely payment from customers.
  • Participate in continuous improvement initiatives.
  • Documented success in maintaining a high level of ownership towards assigned responsibilities
  • Ability to train and develop others around them in areas of expertise
  • Non-traditional working hours may be required as needed.


Preferred Qualifications:

  • Microsoft applications (Outlook, PowerPoint, Excel, etc.)
  • SAP knowledge
  • ACE, Six Sigma continuous improvement experience
  • Reporting, database manipulation and/or VBA a plus
  • Effective written and verbal communication
  • Bachelors degree required for this position

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global spanet.

At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team?

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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Company Details
Collins Aerospace
777 S. Flagler Drive
Suite 1800
West Palm Beach, Florida 33401 USA
www.collinsaerospace.com/
791 Open Jobs Available
Collins Aerospace, a unit of United Technologies Corp. (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018, by bringing together UTC Aerospace Systems and Rockwell...

Benefits:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Company-paid winter holiday shutdown for most locations
Generous 401(k) plan that matches 62.5 percent of the first 8 percent of eligible compensation you contribute (or 5 percent if you save 8 percent)
An Incentive Pay Plan based upon company performance
Tuition reimbursement

And more
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
West Palm Beach, Florida, United States
Type
Permanent
Company Details
Collins Aerospace
777 S. Flagler Drive
Suite 1800
West Palm Beach, Florida 33401 USA
www.collinsaerospace.com/
791 Open Jobs Available
Collins Aerospace, a unit of United Technologies Corp. (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018, by bringing together UTC Aerospace Systems and Rockwell...

Benefits:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Company-paid winter holiday shutdown for most locations
Generous 401(k) plan that matches 62.5 percent of the first 8 percent of eligible compensation you contribute (or 5 percent if you save 8 percent)
An Incentive Pay Plan based upon company performance
Tuition reimbursement

And more

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