As a member of the Menzies Aviation Ground Handling team, you will be responsible for coordinating and communicating information concerning flight activity. This individual will also establish and maintain rapport with flight crews, pilots, ground handlers and customers.

Key Responsibilities

• Communicate flight release and fuel load information to appropriate operations personnel.
• Monitor flight activity on computer display and assign flights to be serviced.
• Enter fueling information into system when required.
• Support fueling operation by calling extra staff as needed and coordinating with other company dispatchers.
• Liaison with airline regarding fueling concerns
• Maintain lines of communication with line operations and air carriers through the use of two-way radios.
• Coordinate operations with the airline
• Maintain flight logs and update flight schedules.
• Handle phone traffic.
• Comfortably and continuously lift/move 70 lbs.
• Is able to meet the Station’s attendance standards

Qualifications

• Must be 18 years of age or older
• Possess valid US drivers license with a clean driving record
• Pass pre-employment drug screen and all pre-employment testing
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs repetitively
• Must be comfortable working in all weather conditions
• Pass FBI background and obtain US Customs Seal
• Must be available and flexible to work variable shifts including weekends and holidays
• Must have high school diploma, GED or six months experience as an Operations Agent
• Excellent communication skills required
• Ability to remain calm and efficient under pressure
• Competent in handling difficult situations

Knowledge, Skills and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships