Manager Legal Operations
Position Summary
The Manager Legal Operations plays a pivotal role in enhancing the efficiency, effectiveness, and strategic impact of the legal department. This position is responsible for implementing technology solutions, streamlining processes, managing legal budgets, overseeing vendor relationships, and supporting legal project management.
The Manager Legal Operations supports corporate governance and board-related matters. Given the highly confidential nature of this role, the individual must exercise sound judgment, discretion, and strict adherence to confidentiality.
Essential Responsibilities
Legal Department Operations
- Design, implement, and maintain cost effective processes, systems, and workflows to improve legal service delivery.
- Track, analyze, and report on key legal department metrics (key performance indicators [KPIs], operational efficiency, etc.).
- Oversee the cost-effective adoption and use of legal technology platforms (e.g., e-billing, document management systems) in a competitive and cost-effective manner.
Knowledge Management
- Develop and maintain legal knowledge repositories and knowledge-sharing platforms. (Note, not responsible for content development.)
- Ensure efficient document management and version control for legal materials.
Project Management & Strategic Initiatives
- Lead or support cross-functional legal projects and key strategic initiatives.
- Collaborate on strategic initiatives across departments.
Budgeting & Financial Management
- Support legal budget planning, forecasting, and tracking.
- Manage outside counsel spend, enforce billing guidelines, and oversee platforms such as Persuit.
- Negotiate and evaluate contracts with external legal service providers.
Vendor & Outside Counsel Management
- Serve as the primary liaison to outside counsel and legal vendors.
- Monitor law firm performance, cost-effectiveness, and adherence to service-level expectations.
Governance & Board Support
- Manage the board portal, including the preparation and posting of board materials.
- Provide administrative, calendaring and strategic support to the General Counsel, particularly on board and governance matters.
- Other duties as assigned.
