Signature Aviation is seeking a collaborative and strategic Systems Manager to lead the operations, optimization, and governance of our systems infrastructure, reporting to the Director of Infrastructure. This critical role ensures the reliability, security, and performance of our core platforms and services, including database administration, Active Directory, Microsoft 365 products, collaboration tools, and hosting of enterprise applications. As a hands-on leader with at least 3 years of experience leading teams, you will guide a high-performing team of administrators and engineers, work closely with other managers and directors within the IT infrastructure team, and step in for technical tasks when needed. This high-impact leadership role shapes the stability and scalability of our infrastructure, driving the success of our IT operations.
As Systems Manager, you will be a key leader within the IT infrastructure team, driving system reliability, security, and scalability. By building a high-performing team, collaborating with other IT managers and directors, and engaging hands-on when needed, you will ensure our infrastructure supports Signature’s goals. This is an opportunity to make a lasting impact on our IT operations through leadership, teamwork, and technical excellence.
Essential Duties and Responsibilities
Strategic Leadership & Systems Architecture
Systems & Database Oversight
Oversee the monitoring, performance, availability, and security of enterprise systems, including Active Directory, Microsoft 365, Citrix, Exchange, Power Platforms (MS Fabric), Oracle, SQL Server, and SSO integrations.
- Manage SSL/TLS certificate lifecycles, ensuring secure communication and compliance through effective Certificate Authority (CA) management.
- Ensure timely server patching, system upgrades, and lifecycle management across Windows and Azure server environments.
- Optimize collaboration platforms like Microsoft Teams, SharePoint, Exchange, and Power Apps, and administer secure file transfer platforms.
- Lead database administration for Oracle and SQL Server, including performance tuning, backup/recovery, and coordination with vendors.
Team Leadership & Collaboration
Lead and mentor a team of systems and database engineers, fostering a collaborative, high-performing culture through coaching, skill development, and performance feedback (minimum 3 years of team leadership experience required).
- Act as a hands-on leader, stepping in to troubleshoot complex issues or support critical tasks when needed to ensure operational continuity.
- Partner with other IT infrastructure managers and directors to align efforts, share insights, and drive unified strategies for system reliability and performance.
- Promote cross-functional collaboration within the IT infrastructure team to ensure seamless integration of systems and services.
Governance, Risk & Compliance
Emerging Technologies & Continuous Improvement
Minimum Education and/or Experience
Additional knowledge and skills
With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
