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Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Lead the holistic development and profitable revenue growth of Air
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Sales Account Manager - Digital
Air Canada •
Saint-Laurent
, Quebec, Canada Canada
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Sales Account Manager - Digital
Air Canada • Saint-Laurent, Quebec, Canada
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Sales Account Manager - Digital
Air Canada • Saint-Laurent, Quebec, Canada
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Cover Letter
Sales Account Manager - Digital
Job Description:
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Lead the holistic development and profitable revenue growth of Air Canada’s online revenue through three main online channels: Online Travel Agency (OTA) partners, metasearch engines, and Air Canada’s official website. Maintain Air Canada spanet share, spanet competitiveness and online presence through maximizing our return on investment in these online channels.
Responsibilities:
Develop a holistic strategy for Air Canada across our three main online sales channels in Hong Kong and South-East Asia: Online Travel Agencies (OTAs), metasearch platforms (metas), and Air Canada’s official website. Act as the central conduit between our local partners, local sales teams and our HQ Global OTA team, Product and Distribution teams, Routes Marketing and Pricing teams to develop and implement a holistic strategy for the OTA, metasearch engines and competitive content on Air Canada’s official website
Online Travel Agencies (OTAs):
Develop account plans for regional online travel agencies across different spanets in Asia Pacific:
Lead regional contract negotiation between Air Canada and implementation of sales and spaneting activities, in close collaboration with our Global OTA team Develop and negotiate distributor’s incentive plans to maximize spanet share Exploit their database of customers who do not currently fly with Air Canada through targeted spaneting tactics Ensure OTA compliance with Air Canada’s redistribution policiesCoordination of multi-spanet/global Marketing activities, within the assigned OTA portfolio, as they relate to B2C programmes, inclusive of pricing and advertising
Air Canada’s official website:
Ensure that Air Canada’s official website offers competitive content in line with our distribution strategy, in close collaboration with our INTL Routes spaneting team to execute tactical campaigns on Air Canada’s official website
Metasearch engines (Metas):
Work with global Product and Distribution teams to initiate campaigns to increase Air Canada’s presence on metasearch platformsOptimize offer delivery: ensure that Air Canada’s offers are delivered accurately on metasearch engines in a timely manner, in line with Air Canada’s distribution policies Maintain high quality content: ensure accurate and detailed information about flights, pricing and services are provided to attract and retain customers Monitor Competitor Activities: Keep a close eye on competitors and spanet trends to adjust strategies accordingly. This includes understanding our competitors’ strategies on different metasearch platforms, and finding ways to differentiate our offerings
Provide timely spanet feedback on Air Canada’s content competitiveness across all three online channels, to relevant departments for prompt actions to minimize spanet share losses
Qualifications
Strong understanding of the airline industry with expertise in Sales, Corporate Strategy, Finance, and/or Revenue Management; A solid understanding of airlines economics and firm understanding of economic and business principles requiredFlexibility to participate in out of hours meetings, activities and overseas travel Strong analytical thinking, problem-solving, and negotiation skills;
Strong quantitative and qualitative analytical skills to analyze complex dataAbility to think in a logical, structured manner to solve problemsCapable of structuring comprehensive, logical analysis with minimum supervisionAttention to detailGood understanding of financial and commercial conceptsAbility to think outside of the box and develop flexible approaches to resolve complex issues
Demonstrated negotiation and relationship management skillsCollaborative team builder and team player – able to adopt participate in different team formats and help build a culture of collaborationExperience in working with remote teams that are geographically separatedSelf-motivated individual with strong interpersonal, communication, and organizational skillsExpert user in Excel, Word and PowerPoint skills. Access skill desirableExperience in distribution technologiesCulturally sensitiveAbility to converse in the local language is an advantage Must have ability to work in Hong Kong unrestricted
Conditions of Employment:
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Bilingual (English and Cantonese)
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
Job Ident #:
37668
Apply Now
Company Details
Air Canada
7373 Boul. Cote-Vertu ouest
Saint-Laurent, Quebec H4S 1Z3 Canada
www.aircanada.com/careers
41 Open Jobs Available
Follow Air Canada
Air Canada is Canada's largest airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada. In 2017, Air Canada together with its Air Canada...
Supported Manufacturers:
Airbus
Boeing
Embraer
Supported Models:
A330, A320
767, 777, 787, 737 MAX 8
E190
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Job Info
Location
Saint-Laurent
, Quebec, Canada
Type
Permanent
Company Details
Air Canada
7373 Boul. Cote-Vertu ouest
Saint-Laurent, Quebec H4S 1Z3 Canada
www.aircanada.com/careers
41 Open Jobs Available
Follow Air Canada
Air Canada is Canada's largest airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada. In 2017, Air Canada together with its Air Canada...
Supported Manufacturers:
Airbus
Boeing
Embraer
Supported Models:
A330, A320
767, 777, 787, 737 MAX 8
E190
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